Terms of Service

Who we are

Squint is operated by HEYSQUINT LLC, a Michigan limited liability company, registered at 1312 Armstrong Dr, Chelsea, MI 48118. You can reach us at [email protected].

These terms are the agreement between you and us for the Squint application, the heysquint.com website, and the service behind them. By installing or using Squint you agree to them. If you do not agree, do not use it.

Who may use Squint

You must be 18 or older. Squint is not intended for children and we do not knowingly provide it to them.

One person, one account. You are responsible for everything done under yours, and for keeping the sign-in link and any token it produces to yourself. Tell us if you think somebody else has access.

Where Squint is sold

Squint Plus is sold in the United States only. By subscribing you confirm that you live there and are buying for your own use rather than for a business.

Free accounts are not restricted by country. Anywhere Squint runs, you can create one and use it.

If a subscription is bought from outside the United States, we may cancel it and return what was paid. That is the one payment we send back, and it is here rather than in our refunds policy because it is a decision of ours rather than a right of yours.

What Squint does

Squint captures a region of your screen when you ask it to, sends that image to an AI model operated by OpenAI, and shows you the answer that comes back.

Answers are generated by a language model and can be wrong, incomplete or confidently mistaken. Squint is not a professional adviser. Do not rely on it for medical, legal, financial or safety-critical decisions. You are responsible for checking anything that matters.

Some answers are produced with the help of a calculator running on your own machine rather than by the model. That does not make them right either: the model still has to have read the expression correctly, which is why Squint shows you what it read.

What you capture, and what comes back

As between you and us, what you capture is yours and so is the answer Squint gives you. We claim no ownership of either and we do not use them to train anything.

You must have the right to capture what you capture. Do not use Squint on material you are not permitted to send to a third party — other people's confidential information, material you are under a duty to keep on your own systems, or anything whose licence forbids it. Sending it to Squint means sending it to OpenAI, and that is your decision to make before you press the hotkey rather than ours to police afterwards.

Plans, payment and renewal

The free plan is metered in captures rather than credits: 3 captures a day, resetting at midnight UTC, 10 captures a week, resetting Monday at midnight UTC, and the Fast model only. Each capture carries up to 2 follow-up questions. It needs no card and does not expire.

Squint Plus is a subscription, billed either monthly or yearly — whichever you chose at checkout. The current prices and what they include are on heysquint.com, and those numbers are part of this agreement. What you get is the same on both: the only difference is how often you are charged. Each capture carries up to 10 follow-up questions. It renews for the same period until you cancel, and it is charged to the payment method you gave Stripe.

On either plan you can be signed in on up to 3 devices at once. Signing in on a fourth is refused until you remove one, which you can do from Squint's own Account pane or from your account on heysquint.com. Removing a device signs that machine out and changes nothing else; signing back in on a machine that already had a place keeps it rather than taking another.

Payment is handled by Stripe. Your card details go to Stripe and never to us — we hold a customer reference, a subscription status and the dates of your billing period, and nothing that could be used to charge a card.

Prices are in US dollars and do not include sales tax. Where we are required to collect it, it is added at checkout and shown to you before you pay.

We may change the price. If we do, we will tell you before it applies to you, and you can cancel before it takes effect.

Credits

Credits are the unit Plus is metered in. What a capture costs depends on the model you picked for it, and Squint shows you that price on the control you pick it with, before you send anything. Every turn in a conversation costs what the capture that started it cost.

Credits are an accounting unit and not money. They have no cash value, cannot be exchanged for cash, and cannot be sold or transferred to anybody else.

Plus includes an allowance of credits for each billing month, published on the pricing page. It renews at the start of every billing month, on a monthly and a yearly subscription alike, and credits you do not use in a month do not carry over into the next. The allowance lasts as long as the subscription: when Plus ends, there are no credits left to spend.

Cancelling, and refunds

You can cancel at any time — from Account in Squint's own window, or from your account on heysquint.com. Either opens Stripe's billing portal. You keep Plus until the end of the period you have already paid for, and you are not charged again.

Payments are not refundable. Cancelling stops the next charge; it does not return the one already taken. Our cancellation and refunds policy is published at heysquint.com/refunds and forms part of this agreement.

You can delete your account, and everything in it, at any time from Squint's own Account pane. Deleting cancels the subscription first.

What you may not do

Do not use Squint to break the law, to infringe somebody's rights, or to capture material you have no right to send to a third party.

Do not attempt to get around usage limits, rate limits or account rules — including by creating multiple accounts, sharing one account between people, or automating the client.

Do not resell Squint or its output as a service of your own, and do not use it to build or train a competing product.

Do not reverse engineer, decompile or modify the software, except to the extent the law expressly permits despite this sentence, and do not attempt to reach the service other than through the client we publish.

Export controls and sanctions

Squint is provided from the United States and is subject to its export and sanctions laws. You may not use it, and we may not provide it, in a country subject to a US embargo, or if you are on a US government list of restricted parties.

Our software

Squint, the service behind it and everything we publish about it remain ours. While these terms are in force you have a personal, non-exclusive, non-transferable right to install and use the application for your own purposes, and nothing more is granted by implication.

Squint includes third-party open-source components under their own licences. Where one of those licences gives you rights that conflict with the paragraph above, that licence wins for that component.

Availability

Squint depends on a third-party model provider, on our own servers and on your network. We do not promise it will always be available, always be fast, or always be correct, and we do not offer a service level.

We may change how Squint works, and may add, alter or remove features. If we remove something significant we will say so beforehand where we reasonably can.

Suspending and ending an account

We may suspend or close an account that is being used to abuse the service, to get around usage limits, to break the law, or where payment has failed and has not been put right. Where it is reasonable to do so we will tell you first and give you a chance to fix it.

You can stop using Squint at any time. These terms end when your account is deleted, except for the parts which by their nature survive: liability, the licence limits above, and anything already owed.

Disclaimers and liability

To the extent the law allows, Squint is provided as it is and as it is available, and we make no warranties of any kind about it — including that it will be uninterrupted, error-free, or fit for a purpose you have in mind.

To the extent the law allows, our total liability to you for anything arising out of or connected with these terms is limited to the greater of what you paid us in the twelve months before the claim, or fifty US dollars. We are not liable for lost profits, lost data, lost opportunity, or any indirect or consequential loss.

Nothing in these terms limits liability that cannot be limited by law — including for death or personal injury caused by negligence, for fraud, or for a consumer's non-excludable statutory rights. If you are a consumer, you have rights under the law of the country you live in that this agreement cannot take away, and nothing here is intended to.

If you cause us a claim

If somebody brings a claim against us because of how you used Squint — material you had no right to capture, a breach of these terms, or a breach of the law — you will cover the reasonable cost of dealing with it. This does not apply to anything caused by us.

Notices

We contact you at the email address on your account, and that is the address a notice under these terms goes to. Keeping it current is yours to do; we have no other way to reach you.

You contact us at [email protected], or in writing at the address above.

Changes to these terms

We may change these terms. If a change is significant we will say so before it takes effect, by email or in the application. Continuing to use Squint after that means you accept it; if you do not, cancel and stop using it.

The date at the top of this page is when the current version took effect.

Law and disputes

These terms, and any dispute arising out of or connected with them, are governed by the law of the State of Michigan, without regard to its conflict-of-laws rules. Any dispute will be heard in the state or federal courts sitting in Michigan.

If you are a consumer resident outside the United States — which you may be, because free accounts are not restricted by country — the paragraph above does not deprive you of the protection of the mandatory rules of the country you live in, and you may bring proceedings in your local courts.

Before anything formal, email [email protected]. Most of what reaches that address is a misunderstanding that is cheaper to fix than to argue about.

The rest of it

These terms, together with the refunds policy and the privacy policy they point at, are the whole agreement between us about Squint, and they replace anything said before.

If a court finds part of this unenforceable, the rest still stands and that part is read as narrowly as it needs to be to work.

Not enforcing something once does not mean giving it up. We may transfer this agreement to somebody who takes over the business; you may not transfer it to anybody.

Contact

[email protected], or write to HEYSQUINT LLC, 1312 Armstrong Dr, Chelsea, MI 48118.